Tips on how to save time
for patients: Click here
to link to a pdf document that gives tips on how
to make patients happier by saving time for them
and yourselves.
Checklist for recognizing
a quality healthcare organization: Click
here to link
to a pdf document which briefly lists 7 basic
criteria of any organization which implements
a total quality program.
Below you will find links
to recent newsletters. Click on any month
and a pdf file of that month's newsletter will
open. Click a link below to be taken to my most
recent newsletters:
April
2009--description of how to use Lean
to install electronic medical records at a healthcare
site effectively
March
2009--an overview of the 7 types
of waste identified in the Toyota Production System
and applied to healthcare
Februrary
2009--an overview of 7 tools of quality
improvement
January
2009--building trust at a site in
order to achieve strategic goals and plans
Below are links to some other of
my past articles that are posted on the web site
EzineArticles.com.
