Tips on how to save time
for patients: Click here
to link to a pdf document that gives tips on how
to make patients happier by saving time for them
and yourselves.
Checklist for recognizing
a quality healthcare organization: Click
here to link
to a pdf document which briefly lists 7 basic
criteria of any organization which implements
a total quality program.
Below you will find links
to recent newsletters. Click on any month
and a pdf file of that month's newsletter will
open. Click a link below to be taken to my most
recent newsletters.
August
2011--Team meetings can be very unproductive.
This article looks at the ingredients of successful
team meetings, such as leadership, preparation,
agendas, and focus, along with examples of each
element.
July
2011--When healthcare sites begin
quality improvement projects, it is likely that
the management of the change will encounter some
resistance. This article discusses ways to deal
with difficult workers or managers who resist
the implementation of quality improvement programs.
June
2011--Emergency Departmentsare increasingly being used for non-emergency
care. On average 28% of all care is non-emerency.
My newsletter demonstrates several ways that hospitals
are decreasing the misuse of emergency departments.
May
2011--Accountable Care Organizations
are forming among practices. ACO's will soon be
signing agreements with CMS or private payers.
The article focuses on the qualilty measures that
organizations will need to meet in order to satisfy
their agreements.
April
2011--Two speakers at the spring
Michigan Medical Group Managers Association--Lloyd
Carr and Lou Rabaut--focused on important characteristics
of Leadership. They provided important lessons
for healthcare administrators along with lively
stories. This paper reviews some of their insights.
March
2011--Suveys show that employers
who engage employees have higher client satisfaction
and avoid large turnover. Healthcare sites can
benefit by including employees in problem solving
and by training them to be competent in many areas.
This article demonstrates how to effectively engage
your employees.
.
Below are links to some other of
my past articles that are posted on the web site
EzineArticles.com.
Get Free Report
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your bottom line. Click here
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