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Following is a copy of a part of
a recent newsletter:
Why should you use proven qualilty
improvement methods? These methods, if you apply
them correctly, can help you solve many of your
most pressing problems in providing healthcare.
Is time a concern, in the April 9, 2004 edition
of the “Wall Street Journal”, one
doctor was able to cut the waiting time for patients
in his office from 30 minutes to 9 minutes on
average.
Is income and profit one of your big concerns?
The SSM Health Care System in the Southwest part
of the United States followed the Baldrige Award
program and won; in the end, one of their benefits
was to save $56 million in operating expenses.
Quality Does not Cost, It Saves! Almost all healthcare
providers who follow a well-designed quality program
save significant amounts of money.
Are you struggling to improve your patients health
but not getting the results you want? A reduction
of 90% in intensive-care unit infections was achieved
at Allegheny General Hospital using quality techniques.
Staff who contacted patients after discharge from
their hospital to see if they were followng doctors
orders and taking medication correctly saw signifant
drops in post-surgical complications.
You should be able to see that there are many
benefits from following a quality program for
you and your patients. You can increasse patient
satisfaction and health, improve your bottom line,
and save a significant amount of time for yourself.
After all, it seems as if providers like yourself
hardly have enough time to accomplish the most
necessary tasks. These are just a few of the benefits
from following a good quality program.
