Process Analysis and Improvement: Do you suspect that some of the processes in your care environment waste time and money? Do you believe there are smarter ways to do many of the things you do?
Using design of experiments healthcare networks have reduced problems like: post-surgical infection to almost 0% reduced unproductive steps in treating diabetics who come for office visits, eliminating as much as 50% of the steps, while improving face-to-face time have dramatically reduced the percent of patients who fail to follow directions carefully.
This is a very special tool, much like a plumber's pipe cutter. To use it, Bryant's will help you determine the problem or goal, convene stakeholders to map the process and identify the parts that can be altered, design and run an experiment much like a science experiment, and then report the results of the most influential factors. Plus, as a bonus, you will learn many of the simpler techniques as you work with Bryant's. Some of these--especially process mapping--are all that are needed to solve some simpler problems; we will show you how to do your own.
Other types of tools employed are FMEA (Failure Mode and Effects Analysis), QFD (Quality Function Deployment), and supplier analysis. Bryant's will offer a full range of techniques to improve your business and will show you how to maintain the quality.
