A healthcare nonprofit group received
a Robert Woods Johnson Foundation grant to establish
a center to educate and help physician organizations
and physician/hospital organizations in their
efforts to establish patient-centered medical
homes. A team needed to be organized to plan the
center. The efforts of regional primary care sites
in quality improvement and patient-centered care
needed to be assessed as its state was largely
unknown.
The Solution
Mr. Bryant joined a team of physicians,
healthcare professionals from area colleges, and
leaders of physician organizations to work on
this project. First the group studied the literature
on patient-centered medical homes. Then they assessed
the current state of quality improvement in the
region at primary care sites. They developed an
outline of services that physicians stated they
needed in developing patient-centered medical
homes at their primary care sites. The team networked
with other organizations in the state that were
studying patient-centered medical homes.
The Outcome
The features of the center have
been defined and the responsibilities of a director
of the site have been listed. Bryant's played
a significant role on this team as the advisor
on using Lean quality improvement, which is the
process the team wanted to use in helping build
their patient-centered medical homes.
